myCard
Simple. Smart. Secure.
This new card means you’ll have enhanced security with every transaction. Chip technology means greater security: Your chip card will give you an extra layer of security, since its embedded microchips will generate a unique code for each transaction. Chip cards are easy to use, too, since more and more merchants are converting to chip technology. (If a merchant doesn’t have chip technology, just use it like you would a traditional debit card.)
Card Activation
To activate your new card you can use the ‘Manage Debit Cards’ option within the Mobile App or in Online Banking, or call the Debit Card Management Service Line, 866-344-2437. Both of these features are 24/7 for your convenience. You may also activate your card by calling or stopping by your local branch.
Who doesn’t love rewards?
That’s why we will give you five cents cashback* for EVERY successful transaction using your Chesapeake Bank debit Card. Your cash back rewards will be credited into your account each month at the beginning of your statement cycle.
Assistance Services
You can access your card information, 24/7. Report your card lost/stolen, 24/7. Plus, you’ll have even more options to manage your banking by phone, just call the number on the back of your card 866-344-2437.
myMobile App
Simply use your smartphone to activate your card, report a lost or stolen card, reorder your card or notify us that you’re traveling.
Customer Service
Just call the toll-free number on the back of your card for dedicated customer service.
Zero Liability
All myCard consumers are protected against the unauthorized use of your card.
Mobile Wallet
Transactions become hassle-free when you add your Chesapeake Bank myCard to your mobile wallet. We support Apple Pay, Samsung Pay, and Google Play.
Benefits:
- Convenience
- Organized expenses
- Enhanced Security
- A lighter wallet (fewer items you have to physically carry)
- Auto-fill online
- No contact payment
Check out our Mobile Wallet FAQ for more information.
Travel Services with your myCard
Your card is the ideal travel companion!
- Auto Rental Collision Damage Waiver: With its Auto Rental services feature, you won’t have to pay for the collision damage waiver or similar provision provided by commercial auto rental companies on most passenger vehicles. Certain restrictions apply, email us (cardorder@chesbank.com) to request a copy of this benefit disclosure.
- Lost Luggage Reimbursement: You can get reimbursed for costs you incur to repair or replace checked baggage damaged or lost (including theft) that happens during a covered trip on a common carrier such as airline, bus, cruise ship or train. Certain restrictions apply, email us (cardorder@chesbank.com) to request a copy of this benefit disclosure.
Retail Services
Your card provides price protection on your purchases and coverage for your cell phone!
- Price Protection: If you buy an item with your Chesapeake Bank debit card in the U.S., and you find it at a lower price up to thirty days after you bought it, your price protection will compensate the price difference of $250 per item up to $1,000 per account per year. Certain restrictions apply, email us (cardorder@chesbank.com) to request a copy of this benefit disclosure.
- Cellular Telephone Protection: Cellular Telephone Protection will reimburse you, the enrolled Visa cardholder, for damage to or theft of an eligible Cellular Wireless Telephone. Certain restrictions apply, if you would like to receive a copy of the disclosure, email us (cardorder@chesbank.com) to request a copy of this benefit disclosure.