FDIC-Insured – Backed by the full faith and credit of the U.S. Government
No more fumbling around for a piece of plastic. Feel the power of shopping online with control and security, right at your fingertips. These digital debit cards, conjured up straight from the ChesBank Mobile app, are your ticket to convenience and flexibility. And don’t worry, they’ve got all the same safety nets as your old-fashioned physical card.
Why go digital with your debit card, you ask?
Well, just imagine having all the perks of your good ol’ physical Chesapeake Bank debit card, but right there on your ChesBank mobile app.
You’ve got your phone’s mobile wallet holding all your digital cards, ready for quick, contactless payments whenever you need.
You can whip up as many digital cards as you want, for different purposes, different stores, you name it.
And talk about control — these digital cards can be used once, then cancelled, or locked and unlocked as you please.
They’re perfect for online shopping and those pesky travel expenses, like hotels and car rentals.
And if you misplace your physical card or it gets stolen, no sweat! You can keep on transacting with your digital card while a new physical one is on its way to you.
Request your Digital Debit Card.
- Log in to the ChesBank Mobile app.
- Tap the “Menu” button and choose the “Digital Cards” option.
- Select “Digital Debit Cards” and then “Request A Card.”
Your request will be fulfilled in approximately one business day.
Have Questions?
Want to get the scoop on our digital debit cards? Well, darlin’, you’re in luck. We’ve got videos that’ll walk you through it, as easy as shuckin’ an oyster. And if you’re still scratching your head? Give us a ring at 877-436-9032. We’ll set you straight.
Digital Debit Card video tutorials
Digital debit card FAQ
What is a Digital Debit Card?
It’s your trusty debit card, just without the plastic. You can use it for your online shopping spree or at those fancy contactless payment spots. Just pop it into your Apple Wallet or Google Pay, and you’re ready to roll at any place that’s hip enough to accept contactless payment. Simple as that.
What if I want to have both a Digital Debit Card and physical debit card?
Why choose when you can enjoy both?
How do I use my Digital Debit Card?
Going digital with your debit card? It’s like using your regular card, just in your mobile wallet.
If you need to type in your card number, no worries! You can just copy and paste it from your online banking account. Just go to ‘Debit Cards’, click on ‘Digital Debit Cards’, and hit the ‘Copy Card Number’ button. Then just plop that number right into the transaction site. Easy as pie!
Does the Digital Debit Card have the same number as my physical card?
Your Digital Debit Card number? Nah, it’s not some copycat. It’s got its own unique number, different from any other card you’re toting around.
How do I tell which card was used for a purchase?
Peek at your transaction history and you’ll see the tail end of your card number, just the last four digits, mind you. Now, if you’re poking around in online banking, take a gander at the details for the full shebang on your statement description.
Where is my CVV Code?
On a Digital Debit Card, the CVV code is located on the face of the image of your card. For a physical debit card it is usually found on the back of the card.
I had fraud on my Digital Debit Card, what do I do?
Go to Debit Cards in online banking or the ChesBank mobile app. Select “Lock” or “Unlock a Card.” You may temporarily lock a card or choose to report it lost or stolen. A dispute may be filed as usual.
If you need to dispute a transaction, you may do so in your transaction history, as long as the transaction is not in a “pending” status. Select the three dots beside the transaction, select dispute, then follow the prompts.
Can I get a Digital Debit Card for my business Account?
Oh, you betcha! Those digital debit cards for businesses? They’re all ready and waiting for ya!
Can I have more than one Digital Debit Card to share with family members?
Now, listen here, you wouldn’t hand out keys to your house willy-nilly, would you? Well, the same goes for your debit cards or numbers, even if it’s family. Here at Chesapeake Bank, we urge each account holder, or user, to be added to the account to get their own card.
Sure, it might seem handy-dandy to share cards and account information, but that’s when those pesky fraudsters and security issues start rearing their ugly heads. Plus, when it comes to tracking down and disputing those fraudulent charges, it’s like finding a needle in a haystack if multiple folks are using the same number.
Can I customize the way the Digital Debit Card looks in my wallet?
Not at this time.
