FDIC-Insured – Backed by the full faith and credit of the U.S. Government
Identity theft is no joke—but you’re not alone. Chesapeake Bank offers complimentary recovery services to all personal checking account holders. Because your peace of mind matters, and banking should be seamless.
Identity theft recovery, handled for you like a pro.
If you suspect any potential identity theft, please contact us immediately. No proof is required—we are here to support you. We’ll connect you with an expert, a real Sherlock Holmes, who’ll guide you through the recovery process, step by step, depending on your situation:
- Assessing the scope of the issue, including reviewing your credit reports
- Placing fraud alerts with the three major credit bureaus
- Drafting letters and making calls to dispute inaccurate or unauthorized information
- Coordinating with government agencies, financial institutions, and creditors to resolve concerns
- Maintaining a complete case file to assist law enforcement, if needed
- Follow up with you once everything has been resolved
Protection for every possible risk to your personal information
Chesapeake Bank’s identity theft protection provides comprehensive support against a wide range of identity fraud. This coverage applies whether or not the incident is connected to your accounts with us.
You are protected from all forms of identity theft recognized by the Federal Trade Commission—including credit and debit card fraud, tax‑related identity theft, employment fraud, government documents and benefits fraud, medical identity theft, and more
Don’t forget to have a look at the Terms and Conditions for the details.
Misplaced your paperwork? No big deal -happens to the best of us
If your important documents or credit cards are lost, stolen, or you become a victim of identity theft, there is no need to worry. A dedicated recovery advocate will assist you throughout the process. They will contact your creditors, secure any compromised information, and help you obtain new replacement documents. You will have comprehensive support every step of the way.
Monitoring services
Keeping an eye on your finances is not just a good idea — it’s a necessity. And we’ve got you covered. As a member of our Chesapeake Bank family, you can tap into our top-notch identity theft detection services without breaking the bank. We’ve got packages tailored for individuals and entire families. Here’s what you get:
- A yearly peek at your credit report and score
- Ongoing credit monitoring paired with timely email alerts
- A complimentary online identity theft risk assessment test
- A monthly newsletter packed with savvy protection tips
If you suspect that someone may have misused your personal information, don’t hesitate. Get in touch with your friendly neighborhood branch pronto.
